Home » LOOM Members’ Handbook Excerpts

LOOM Members’ Handbook Excerpts

This serves as a basic guideline of what you can expect on a typical coworking day and may address some of your questions. A more complete manual with logistical details will be given to those who have joined. Please be aware that a personal visit and tour are required prior to confirming any level of membership. 

Culture

Our culture is important to us. We aim to make LOOM a welcoming, inspiring and friendly community, away from the professional distractions of household chores, kids, pets, etc. We value openness, curiosity and collaboration; the key factors that drive success. Our hope is that you will naturally make friends, meet people, collaborate, and bring your positive energy and ideas to LOOM, creating an innovative and exciting environment. We believe in work/life balance and positivity. When you are here, we ask everyone to leave negative vibes, confrontational behavior and personal problems at the door.

We are an inclusive community and do not accept discrimination in any way, shape or form. We also ask that publicly acceptable language be used in business and social situations at all times for the respect of all members. If something is clearly inappropriate, please speak directly to us. Smoking is not permitted anywhere on the property, around the main building or the studios.

Working and Space Usage

Hot desk members can work anywhere within the space except a dedicated desk that has been assigned. We encourage you to work in different places throughout the day & sit by different people. Those who need large, dedicated equipment in addition to their laptop (such as a monitor too large for a locker) must become a dedicated desk member.In addition to the main building, the Workshop, Training Room and Studio next door (when not reserved for other events) are available for individual and member/client work if needed for concentration or expanded work space. 

Noise

A shared environment will never be completely quiet (nor do we want it to be!), but all members are expected to be respectful of the needs of others. Noise needs to be kept at a reasonable level. Please be conscious of those around you and their need to focus on their work. Please consider to the guidelines below:

  • LOOM is not a library. Members should feel comfortable making the noise they need to get the work done.
  • Feel free to have voice/phone conversations in the space at a reasonable level just like in a regular office. Most members do take conference calls out in the work areas.     
  • Go ahead and work with others – that’s what collaboration is all about!
  • Please keep phones on vibrate, don’t use speaker phones in the main space, and be aware of headphone volumes. Be conscious of cell-yelling. Most cell phones can handle a normal speaking voice. It is suggested that members use only one earbud, which makes you aware of your volume. 
  • If you need to focus & don’t want to be interrupted, use the balls of yarn by placing it on your desk to signal to others you wish to be left alone (“don’t mess with me, I’m on a roll!”).
  • Louder conversations and those who pace while they talk are asked to work in an open meeting room, outside or in the adjacent Studio building.
  • If someone is not following supportive coworking etiquette, members are encouraged to address it directly rather than going to management as we aim to create an environment where members feel ownership of the environment.

Guests

We encourage all members to invite friends and business associates to try out coworking as well as to host meetings in our facility with outside guests. Member incentives are in place for those who recruit new members! Your membership covers your use of the space. You may actively meet with guests throughout the space. For non-members who are not actively meeting with you, who are staying and working alongside you for an extended period (more than 2 hours) we require them to purchase either a day pass or become a member. 

Reserving Meeting Rooms, Media Lab, Consultation Room, and/or the Phone Booth

Members may reserve the smaller meeting spaces in advance by reserving their desired time(s) online through Cobot. 

Hosting events

Monthly members receive discounts on rentals during non-peak times. 

Printer/Scanner/Copier

Minimal printing is complimentary. Should a member need to make more than 3 prints or copies of an item, they should log their prints on the provided form. 

Technology

The Main Building has 1G Zipstream and a separate guest network. The Studio Building has a separate network from the main building. Each meeting room has a flat screen with HDMI cable. Other tech includes conferencing speaker/mic, all podcasting equipment, overhead and screen, etc. 

Breakroom, Bathrooms and Supplies

Coffee and tea are free. Snacks and sodas are offered by the honor system. There is a list on the refrigerator for where to find supplies and for listing needed supplies or snack requests. Anything left on the coffee counter or on top of the microwave is “fair game”! There is a cabinet in the bathroom for personal items and a First aid kit. The beer located in the refrigerator is available to members after normal business hours.

Storage

Locked storage is available

Lunches

We encourage members to have lunch here with coworkers and even grab take out and bring business associates for lunch! There are several dining options where we get discounts in the immediate area. Group lunch plans will be posted on the kitchen marker board. 

Mail

Members may (for an additional cost) receive mail and packages at LOOM, use our address for business filings as well as use LOOM as your Google registration address. Ask management for details on Virtual Tier 1 and Tier 2 plans. 

Member Promotion

Members are encouraged to keep cards on the literature rack, announce business promotions, awards, news, etc. via SLACK and share on social media, use our space for any lunch and learns or other public events that benefit you and your business

Community Benefit Partners

LOOM part-time and full-time members are encouraged to take advantage of the members-only discounts offered from local vendors and service providers.

Library@LOOM

Within the space, you’ll find several bookshelves with books offered by the Members to share with one another.

Parking

There are several options for free parking on our property and throughout the area. Please refer to LOOM parking plan for specifics.

VIZPIN Door Reader Access 

For members and event organizers to access the space, we grant access based via a phone app.  The app uses Bluetooth to trigger the door reader.  This way, you do not have to have a key or a key fob to carry around.